The complaint was rejected because the player did not respond owo our messages and questions. The complaint has been reopened after we were contacted żeby the player. We received information from the casino that the player mistook the casino for another. Later, the complaint państwa rejected again due owo the player’s unresponsiveness. The player from Germany is experiencing difficulties withdrawing his winnings due owo ongoing verification. The player from Hungary requested a withdrawal 10 days prior owo submitting this complaint.

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The player from Austria has been waiting for a withdrawal for less than two weeks. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved. The player from Malaysia is experiencing difficulties withdrawing his winnings due owo ongoing verification. Even if we assumed that the issue has been resolved, without a confirmation from the player, we were forced jest to reject this complaint. The player from Greece requested a withdrawal, but it has not been processed yet.

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